HP is the worlds leading personal systems an d printing company we create technology that makes life better for everyone everywhere. Our innovation springs from a team of individuals each collaborating an d contributing their own perspectives knowledge an d experience to advance the way the world works an d lives. We are looking for visionaries like you who are ready to make a purposeful impact on the way the world works. At HP the future is yours to create If you are our Inside Sales Supervisor in Dalian China you will have a chance to o Supervise a group of Inside Sales Representatives responsible for contacting customers via telephone for the purpose of selling products services an d supplies Or demand generation to achieve unit goals andor Sales Reps responsible for managing inbound calls an d orders. Aim to achieve unit revenue an d expense objectives within assigned area. o Have primary responsibility for supervision an d development of first level Inside Sales Supervisors. o Assist in the recruiting training an d development of Inside Sales Representatives an d first level supervisors. As well as assist in planning Inside Sales strategies. o Serve as an escalation point to engage appropriate resources for sales support issue resolution. o Responsible for the supervision of activities an d resources needed to facilitate the day-to-day efforts of the department an d to achieve the business plan. o Apply specialized subject matter knowledge to solve moderately complex issues with established guidelines. o Work cross-functionally with Inside Sales Managers to assist with business plan development. o Be responsible for driving outbound marketing campaigns installed base initiatives demo seed unit program an d additional projects as required by sales organizations. Are you a high-performer We are looking for an individual with: o University Or Bachelors degree preferred. o Fluently in English in verbal an d written o Directly related experience as a supervisor for inside sales including success in achieving progressively higher quota Or other sales related goals. o Possess conflict resolution skills an d escalation management o Experience in leading a team of Sales including coaching an d training o Solid understanding of sales process. o Strong presentation an d communication skills an d Inside Sales skills working directly with customer an d cross functional teams. o Relevant IT industry experience will be a plus